Policies & Terms
Legal Information
Your privacy and rights are important to us. Please review our policies and terms.
Privacy Policy
Our Commitment
Unique Nous Telehealth is committed to protecting your privacy and personal information. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and relevant health privacy legislation.
Information We Collect
We collect the following types of information:
- Personal details (name, contact information, date of birth)
- Health information relevant to your care
- Billing and payment information
- Communication records and session notes
How We Use Your Information
Your information is used to:
- Provide quality healthcare services
- Maintain accurate health records
- Process payments
- Communicate with you about your care
- Comply with legal and ethical obligations
Information Security
We use secure, encrypted systems to store and transmit your information. Our telehealth platform meets Australian healthcare security standards. Access to your information is restricted to authorised staff only.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to your records
- Request information about how we use your data
- Lodge a complaint if you have privacy concerns
Contact
For privacy enquiries or to access your information, contact us at contact@uniquenous.net